The Travel Jeanie (“we,” “our,” “us”) values your trust. These Legal Policies govern your use of our website www.thetraveljeanie.com, our travel booking services, and all related interactions. This document includes our Privacy Policy, Terms & Conditions, and Website & Service Disclaimer.

1. Privacy Policy

1.1 Information We Collect

• Personal Data: Information you provide during bookings or inquiries, such as your name, contact details, passport information, travel preferences, and payment information.

• Technical Data: Automatically collected through cookies and tracking technologies, such as IP address, browser type, device details, and pages visited.

• Communication Data: Records of correspondence via email, chat, or phone.

1.2 Cookies & Tracking

We use cookies, web beacons, and similar technologies to improve functionality, analyze usage, and deliver personalized content. You can manage cookie preferences at any time.

1.3 Legal Bases for Processing (EEA Customers)

We process your data on the basis of consent, contract performance, legal obligations, or legitimate interests.

1.4 Sharing Your Information

We may share your data with travel partners, payment processors, authorities, or business successors. All partners must maintain appropriate data protection standards.

1.5 International Transfers

Your data may be transferred outside your home country with appropriate safeguards in place.

1.6 Your Rights

You may have rights to access, correct, delete, restrict, or object to processing. Contact us at [contact email].

1.7 Security

We use industry-standard measures to protect your information, but no method of transmission is 100% secure.

1.8 Children’s Privacy

Our services are not intended for individuals under 16.

1.9 Changes to This Policy

We may update this Privacy Policy periodically. Continued use of our website means you accept the changes.

2. Terms & Conditions

2.1 Bookings & Payments

• All bookings are subject to availability.

• You must provide accurate and complete details at the time of booking.

• Payment terms will be specified at booking. Payments are processed securely via third-party providers.

2.2 Changes & Cancellations

Changes must be requested in writing and may incur fees. Cancellation policies vary by service provider and will be communicated at booking. Refunds follow provider policies and may include administrative fees. Travel insurance is strongly recommended.

2.3 Travel Documentation

You are responsible for ensuring valid passports, visas, and any other required travel documents. We are not liable if you are denied boarding or entry due to lack of proper documentation.

2.4 Force Majeure

We are not liable for delays, cancellations, or failures caused by events outside our control, including natural disasters, pandemics, strikes, terrorism, war, government actions, or severe weather. Refunds or credits in such cases are subject to the relevant provider's policy.

2.5 Travel Insurance

We strongly recommend purchasing comprehensive travel insurance to cover cancellations, medical emergencies, trip interruptions, and lost baggage.

2.6 COVID-19 Travel Disruption Clause

Travel plans may be impacted by COVID-19 regulations such as border closures and quarantine requirements. We and our providers may amend, postpone, or cancel arrangements in compliance with regulations without liability. Refunds or credits will depend on provider policies. You acknowledge the risks and agree to comply with all health requirements.

2.7 Liability & Disclaimer

We act solely as an agent for service providers and are not responsible for their acts or omissions. Our liability is limited to the amount paid for the affected booking. You assume all travel-related risks.

2.8 Website Use

You agree to use our website lawfully and not disrupt its operation. Unauthorized reproduction of website content is prohibited.

2.9 Intellectual Property

All content on our website is owned or licensed by us and may not be used without our written permission.

2.10 Privacy

Your use of our services is also governed by our Privacy Policy.

2.11 Governing Law

These Terms are governed by the laws of United States of America, with exclusive jurisdiction in its courts.

3. Website & Service Disclaimer

3.1 Travel Information

Travel details, including prices, schedules, availability, and destination information, are subject to change without notice. While we strive to keep content current and accurate, we cannot guarantee the absence of errors or omissions. All travel arrangements are subject to the terms and conditions of the respective suppliers.

3.2 Third-Party Services

We act solely as an intermediary between you and third-party travel service providers, including but not limited to airlines, hotels, cruise operators, rail companies, car rental agencies, tour operators, transfer companies, and insurance providers. We do not control, operate, or own these providers and are not responsible for their acts, omissions, performance, or policies. Your contractual relationship is directly with the relevant provider, and their terms and conditions will apply to your booking.

3.3 No Guarantee of Availability or Safety

We cannot guarantee the availability of any travel service or the safety of travel to any particular destination. The decision to travel is your sole responsibility. You should review travel advisories from government sources (such as the U.S. Department of State or equivalent in your country) before booking.

3.4 Force Majeure

We are not liable for delays, cancellations, or disruptions caused by events beyond our reasonable control, including but not limited to natural disasters, weather events, pandemics, strikes, civil unrest, acts of terrorism, war, or government actions.

3.5 Travel Risks & Insurance

Travel involves inherent risks, including but not limited to injury, illness, property loss, or disruption of plans. We strongly recommend purchasing comprehensive travel insurance to cover medical emergencies, cancellations, trip interruptions, and lost baggage.

3.6 Health & Entry Requirements

You are responsible for meeting all health, vaccination, visa, and entry requirements for your destination. We are not liable if you are denied boarding or entry due to insufficient documentation or failure to meet government requirements.

3.7 Limitation of Liability

To the fullest extent permitted by law, we disclaim all liability for any loss, damage, injury, or expense resulting from your use of this Website, reliance on its content, or participation in travel arrangements booked through us. Our total liability, if any, shall not exceed the amount paid by you for the affected booking.

3.8 External Links

Our Website may contain links to third-party websites. We are not responsible for the content, policies, or practices of any third-party site.

3.9 Acceptance of This Disclaimer

By using our Website or booking travel services through us, you acknowledge and agree to this Disclaimer, along with our Privacy Policy and Terms & Conditions.

The Travel Jeanie
Email: support@thetraveljeanie.com